Refund Policy

This Refund Policy applies to all purchases made through the FitShield DietFood Private Limited website or mobile application. By making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

FitShield DietFood Private Limited offers refunds under the following conditions:

Product Defects: If you receive a product that is defective or damaged, you may be eligible for a refund. Please notify us within same day of receiving the product, and provide clear photographs of the defective or damaged item.

Order Cancellation: Once Order is placed it would not be canceled

To initiate a refund, follow these steps:

Contact Customer Support: Notify our Customer Support team at Connect@fitshield-dietfood.com with your order number, a detailed description of the issue, and supporting photographs (if applicable).

Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund.

Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within same day.

Certain items are non-refundable, including:

Downloadable Products: Any digital or downloadable products are non-refundable once the download link has been accessed.

Gift Cards: Gift cards are non-refundable.

If you haven't received a refund within the specified period, please check your bank account and contact your payment provider. If the issue persists, contact us at Connect@fitshield-dietfood.com.

For questions about this Refund Policy, contact FitShield DietFood Private Limited at:

Email: Connect@fitshield-dietfood.com

Phone: [customer support phone number]

FitShield DietFood Private Limited reserves the right to modify or amend this Refund Policy at any time. Changes will be effective immediately upon posting on our platform.

By making a purchase, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.